{"id":172,"date":"2025-10-21T16:39:30","date_gmt":"2025-10-21T16:39:30","guid":{"rendered":"https:\/\/mosaicwholenesscenter.com\/?page_id=172"},"modified":"2026-02-27T18:56:49","modified_gmt":"2026-02-27T18:56:49","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/mosaicwholenesscenter.com\/es\/frequently-asked-question\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat services does Mosaic Wholeness Center offer?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

We offer professional counseling, relationship coaching, workshops, and consulting services. Our services are designed for individuals, couples, families, leaders, and organizations seeking healing, clarity, and transformation.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWho do you serve?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

We serve:<\/p>

  • Individuals (adults, teens, and children)<\/p><\/li>

  • Couples (dating, engaged, married)<\/p><\/li>

  • Families<\/p><\/li>

  • Churches and faith leaders<\/p><\/li>

  • Small businesses, nonprofits, and leadership teams\u00a0<\/p><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer bilingual counseling or coaching?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

    Yes. We provide services in\u00a0\u00a0English, Spanish, and Korean. Our clinicians are equipped to serve multicultural and immigrant communities with deep empathy and understanding.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you accept insurance?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

    We currently accept several insurance plans, including\u00a0BCBS IL PPO, Aetna, Optum\/United Healthcare, and\u00a0Medicare. We also offer affordable self-pay options and\u00a0custom Employee Assistance Programs (EAP)\u00a0for small businesses.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer reduced rates or sliding scale options?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

    Yes. At Mosaic Wholeness Center, we believe that quality care should be accessible and affordable. We offer\u00a0reduced-rate or sliding scale\u00a0spots for clients experiencing financial hardship. These are based on availability and income. We also recommend exploring\u00a0insurance benefits\u00a0or our\u00a0EAP programs\u00a0for affordable care.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I refer someone to your services?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

    Absolutely. We regularly receive referrals from pastors, doctors, employers, and family members. Reach out to us, and we\u2019ll take care of the next steps with professionalism and compassion.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you provide workshops or speaking engagements?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

    Yes. Our team provides workshops on marriage enrichment, emotional resilience, leadership development, trauma recovery, and culturally sensitive care. We also speak at churches, conferences, and business gatherings.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat can I expect during my first visit?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

    At Mosaic Wholeness Center, we aim to make your first counseling experience welcoming, clear, and meaningful. Before your session, you\u2019ll receive a secure link to our client portal, where you can complete brief pre-session paperwork at your convenience.<\/p>

    During your first appointment, your counselor will:<\/p>

    • Review\u00a0informed consent, confidentiality, and our practice policies<\/p><\/li>

    • Ask about your\u00a0hopes, goals, and reasons for seeking counseling<\/p><\/li>

    • Begin gathering your story, history, and key information to better understand your needs<\/p><\/li>

    • Create a safe and collaborative space where you can ask questions and express concerns<\/p><\/li><\/ul>

      We welcome your curiosity. You’re encouraged to ask\u00a0any questions before, during, or after the session\u00a0so you can feel confident and supported as you begin this journey.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      At Mosaic Wholeness Center, clients typically cover the cost of counseling in one of two ways:\u00a0Insurance\u00a0or\u00a0Self-Pay.<\/p><\/div>

      Insurance Clients<\/h4>

      We currently accept the following insurance plans:<\/p>

      • Aetna PPO<\/p><\/li>

      • BlueCross BlueShield PPO<\/p><\/li>

      • Medicare<\/p><\/li>

      • UnitedHealthcare PPO<\/p><\/li><\/ul>

        We\u2019re continually working to expand the insurance plans we accept. If you’d like to verify your benefits:<\/p>

        • Call us directly\u00a0\u2014 we\u2019re happy to help.<\/p><\/li>

        • Or call your insurance provider\u00a0using the member number on your insurance card.<\/p><\/li><\/ul><\/div>

          Self-Pay Clients<\/h4>

          Self-pay is a flexible option that many clients choose, especially when:<\/p>

          • Seeking greater privacy<\/p><\/li>

          • Wishing to avoid insurance limitations<\/p><\/li>

          • Working with a clinician not in-network with their plan<\/p><\/li><\/ul>

            We accept the following self-pay methods:<\/p>

            • Zelle<\/p><\/li>

            • Cash<\/p><\/li>

            • Check<\/p><\/li>

            • Credit, HSA, or Debit Card<\/p>

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