Last Updated: 01/08/2026
Mosaic Wholeness Center LLC (“Mosaic Wholeness Center,” “we,” “us,” or “our”) is committed to protecting your privacy and the confidentiality of your information. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website, https://mosaicwholenesscenter.com (the “Website”).
By accessing or using the Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
a. Personal and Health-Related Information You Provide
When you submit information through our Website, including contact forms, appointment requests, or inquiries, we may collect:
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Name
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Email address
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Phone number
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General demographic information (if provided)
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Health-related information, such as chief concerns, symptoms, situations, or other mental health details you voluntarily provide to help us match you with an appropriate clinician
b. Automatically Collected Information
When you visit our Website, we may automatically collect:
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IP address
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Browser type and device information
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Pages visited and time spent on the Website
This information is used to maintain and improve the Website.
c. Cookies and Tracking Technologies
We may use cookies or similar technologies to enhance user experience. You may disable cookies through your browser settings, though some features may not function properly.
2. How We Use Your Information
We use the information collected to:
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Respond to inquiries and appointment requests
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Match prospective clients with appropriate clinicians
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Communicate with you regarding services or scheduling
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Manage client and prospective client relationships
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Maintain records as required by law
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Improve our Website and services
3. HIPAA and Protected Health Information (PHI)
Because Mosaic Wholeness Center LLC is a mental health counseling practice, certain information collected through the Website may qualify as Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).
Health-related information submitted through our Website is used solely for:
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Intake and screening purposes
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Determining appropriate clinical services
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Administrative and operational functions of the practice
Once you become a client, your PHI is maintained and protected in accordance with HIPAA and applicable state laws. Clients will receive a separate Notice of Privacy Practices that describes in detail how PHI is used, disclosed, and protected.
4. Use of Third-Party Tools
We use third-party customer relationship management (CRM) platforms to collect, store, and manage communications and submitted information.
Information provided through Website forms, including health-related information, may be stored and processed within our CRM platforms.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
7. Children’s Privacy
This Website is not intended for children under the age of 13. We do not knowingly use this website to collect personal or health-related information from children without appropriate parental or guardian consent.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of any changes.
9. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
Mosaic Wholeness Center LLC
Phone: (847) 917-9974
Website: https://mosaicwholenesscenter.com